Until you’ve started the task of creating a website for yourself, or unless you’ve had cause to seek out certain information on a website you’re using, you may not have noticed that most website homepages have tabs at the bottom of the page that link through to a range of documents.
Exactly what needs to be covered will depend on the nature of your business, but we’ve set out an overview below of some of documents that you should consider including on your site.
Under UK data protection law, website owners are required to let users know when and how their personal data is being ‘processed’. ‘Processing’ means doing pretty much anything with someone’s personal data and following the introduction of the General Data Protection Regulation (GDPR) in 2016, ‘personal data’ includes ‘online identifiers’ such as IP addresses and cookies. This means that you may be processing personal data, even when you only have a simple site for informational purposes.
The law requires that where cookies are being used on a website, the user must be given notice of this and allowed to opt in or out of the use of certain cookies. You will no doubt have seen this in the form of cookie banners on sites you visit.
TERMS AND CONDITIONS
If you are providing services via your website, you will also need to provide terms and conditions that govern the provision of your services. If you’re providing services to consumers (rather than other businesses), your dealings will be more strictly regulated, and your terms and conditions will need to comply with certain legal requirements and include specific information. Your terms and conditions will underpin all of your sales, be the first thing you turn to when a problem arises and cover important issues such as liability, so it is well-worth investing in them to ensure you get them right.
If you would like to discuss any of the issues raised in this article, click here.